Privacy policy

Volt Watersports, located at Jollenpad 10, 1081KC Amsterdam, is responsible for processing personal data as outlined in this privacy statement.

Contact Information:

Personal Data We Process: Volt Watersports processes your personal data when you use our services and/or provide this data to us. The following is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Place of birth
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data actively provided, e.g., by creating a profile on this website, in correspondence, and by phone
  • Location data
  • Data about your activities on our website
  • Data about your surfing behavior across different websites (e.g., if this company is part of an advertising network)
  • List of customer contact details via an app
  • Internet browser and device type
  • Bank account number

Special and/or Sensitive Personal Data We Process: Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We recommend parents to be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at volt@voltwatersports.com, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data: Volt Watersports processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • Contacting you by phone or email when necessary to perform our services
  • Offering you the opportunity to create an account
  • Delivering goods and services to you
  • Analyzing your behavior on the website to improve the website and tailor the offering of products and services to your preferences
  • Processing personal data when required by law, such as data needed for tax returns

Automated Decision Making: Volt Watersports takes responsibility for making decisions based on automated processing that may have (significant) consequences for individuals. This involves decisions made by computer programs or systems, without the involvement of a human (e.g., a Volt Watersports employee). Volt Watersports uses the following (but not limited to) computer programs or systems: Google Drive.

How Long We Retain Personal Data: Volt Watersports does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We maintain indefinite retention periods for the following (categories) of personal data.

Sharing Personal Data with Third Parties: Volt Watersports does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies processing your data on our behalf to ensure a similar level of security and confidentiality of your data. Volt Watersports remains responsible for these processes.

Cookies and Similar Technologies We Use: Volt Watersports uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you first visit this website. Volt Watersports uses cookies for purely technical functionality to ensure the proper functioning of the website and to remember your preferences. These cookies are also used to optimize the website and offer custom content and advertisements based on your browsing behavior. On your first visit to our website, we informed you about these cookies and requested your permission to place them. You can opt-out of cookies by adjusting your internet browser settings. Additionally, you can delete all information previously stored through your browser settings. See here for an explanation.

Viewing, Modifying, or Deleting Data: You have the right to view, correct, or delete your personal data. You can do this yourself through the personal settings of your account. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. To exercise your right to object and/or your right to data portability or if you have other questions/comments about data processing, send a specific request to volt@voltwatersports.com. To ensure that the request for access has been made by you, we ask you to enclose a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. Volt Watersports will respond to your request as soon as possible, but within four weeks at the latest. Volt Watersports also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data: Volt Watersports takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not adequately secured or if there are indications of misuse, please contact our customer service or volt@voltwatersports.com.